Official Policy
When you decide to purchase ErecPower products, your order will be automatically processed after you fill in the order form and your payment is confirmed.
Within 60 hours, you will receive an email with your shipping tracking ID and a personalized link that allows you to check your shipment status at any time. Orders are shipped via UPS. We cannot guarantee replacement of lost or stolen packages shipped via UPS.
If you have any questions, feel free to reach us at [email protected] or call +1 (720) 734-6023 (7AM to 9PM / 7 days a week).
| Delivery Address | Shipping Fee | Shipping Time |
|---|---|---|
| United States (1 bottle) | $9.99 | 5–10 working days |
| United States (3 or 6 bottles) | FREE | 5–10 working days |
| Australia | $19.95 | 10–15 working days |
| Canada | $19.95 | 10–15 working days |
| Ireland | $19.95 | 10–15 working days |
| New Zealand | $19.95 | 10–15 working days |
| United Kingdom | $19.95 | 10–15 working days |
We will deliver your ordered products wherever you want — your home, workplace, or any physical address you provide.
Yes. Simply provide both addresses on your order form.
Domestic packages typically arrive within 5–10 working days after ordering.
Yes. Within 60 hours after placing your order you will receive an email with your shipping tracking ID and a link to track your package at any time.
Contact us immediately at [email protected]. Due to high order volume, orders go into our fulfillment center immediately. We cannot guarantee changes after 24 hours. ErecPower is NOT responsible for packages sent to an incorrect address entered by the buyer.
If you contact us within 24 hours of purchase, we can cancel your order. After 24 hours, or once the order has been processed or shipped, cancellation is no longer possible. If your order has already shipped, you will need to return the package — please notify us immediately at [email protected] with a valid tracking number.
ErecPower Returns
19655 E 35th Drive, Suite 100
Aurora, CO 80011